Pro Air Purifiers

How can we help? Choose an FAQ from the Pro Air Purifiers category for more information:

What's the difference between the Z-6000 and Z-7000 Performance Series Air Purifiers?

The Z-7000 services a larger room size and has a larger CADR compared to the Z-6000.

What size room does each Performance Series Air Purifier cover?

The Z-6000 + E12 EPA is recommended for spaces up to (130m2) at 2 air changes per hour (ACH). Suitable for high room size.

The Z-6000 + H13 HEPA is recommended for spaces up to (100m2) at 2 air changes per hour (ACH). Suitable for high levels of filtration.

The Z-7000 + E12 EPA is recommended for spaces up to (190m2) at 2 air changes per hour (ACH). Suitable for high room size.

The Z-7000 + H13 HEPA is recommended for spaces up to (155m2) at 2 air changes per hour (ACH). Suitable for high levels of filtration.

What set up do the Performance Series Air Purifiers require?

No professional installation is required.

Simply remove the protective bags from both combination HEPA/EPA/Carbon filters, plug in the air purifier and set up the SensorPod™ where preferred.

Are the Performance Series Air Purifiers portable?

Yes, both Z-6000 and Z-7000 Air Purifier models include casters that allow users to wheel the air purifier to different locations.

Can I have multiple Performance Series Air Purifiers in the same home or building?

Yes, multiple Performance Series Air Purifiers can be used in the same home or building. TruSens Air Purifiers are factory paired with SensorPod™ and designed to not interfere with one another.

Can I run the Performance Series Air Purifier 24/7?

Yes, TruSens Air Purifiers are designed to operate all day and you will find the most optimal performance if the air purifier is on throughout the day. The air purifier is equipped with replacement indicators that will notify you when it is time to replace the Carbon, HEPA filter. However, you can generally plan on replacing filter every 12 months, dependent on your usage patterns.

What controls does the control panel on the Performance Series Air Purifiers offer?

The control panel includes:
-Multiple fan speeds including an Auto Mode and Whisper speed
-A dimmer function to turn off the display illumination
-UV Mode to turn on and off the UV feature
-A timer setting to run the air purifier for either 2, 4, 8 or 12 hours
-A Filter Reset Indicator to let you know when it's time to replace the combination True HEPA/Carbon filter

Can I set the air purifier on a schedule?

No, however there are 4 timer settings available (2, 4, 8, 12 hours) that will run your purifier for the set number of hours before powering off.

What do the numbers and colors on the air quality display mean?

The numbers and color indicate the air quality reading, taken by the Remote SensorPod, in the room where the air purifier is located.
Readings between 0-50 will illuminate Blue, indicating Good air quality. 
Readings between 50-100 will illuminate Yellow, indicating Moderate air quality. 
Readings between 100-500 will illuminate Red, indicating Poor air quality.

How do I clean the machine and how often?

The exterior of the air purifier can be wiped down with a dampened cloth to remove any accumulated dust.

How loud are the Performance Series Air Purifiers? Is there a quiet mode?

The Z-6000 H13 has a Noise/Sound Power Level of 32 dB(A) on Whisper, 40 dB(A) on Speed 1,  43 dB(A) on Speed 2, 48 dB(A) on Speed 3, 58 dB(A) on Turbo.

The Z-6000 E12 has a Noise/Sound Power Level of 42 dB(A) on Whisper, 48 dB(A) on Speed 1,  53 dB(A) on Speed 2, 56 dB(A) on Speed 3, 65 dB(A) on Turbo.

The Z-7000 H13 has a Noise/Sound Power Level of 32 dB(A) on Whisper, 41 dB(A) on Speed 1, 45 dB(A) on Speed 2, 49 dB(A) on Speed 3, and 59 dB(A) on Turbo.

The Z-7000 E12 has a Noise/Sound Power Level of 43 dB(A) on Whisper, 49 dB(A) on Speed 1, 54 dB(A) on Speed 2, 58 dB(A) on Speed 3, and 66 dB(A) on Turbo.

Is there a way to secure the Performance Series Air Purifiers?

The Performance Series Air Purifiers feature a K-Slot compatible with Kensington Security Locks to help prevent unauthorized movement of the unit.

What is the metal slot on the back of the Performance Series Air Purifiers?

The Performance Series Air Purifiers feature a K-Slot compatible with Kensington Security Locks to help prevent unauthorized movement of the unit.

What Kensington locks are compatible?

K65020EU  Kensington MicroSaver® 2.0 Lock - Keyed

K65042EUM  Kensington MicroSaver® 2.0 Keyed Laptop Lock (25 Pack) - Master Keyed FT

K65042EUS  Kensington MicroSaver® 2.0 Keyed Laptop Lock (25 Pack) - Single Keyed FT

K64423WW  Kensington Portable MicroSaver® 2.0 Lock

K67989EUM  Kensington MicroSaver® 2.0 Portable Keyed Laptop Lock (25 Pack) - Master Keyed FT

K64432WW  Kensington Ultra MicroSaver® 2.0 Lock - Keyed

K60600WW  Kensington Slim Resettable Combination Laptop Lock for Standard Security Slot

K60625WW  Kensington Slim Resettable Combination Portable Laptop Lock For Standard Security Slot

K60628WW  Kensington Slim Resettable Combination Laptop Lock Ultra For Standard Security Slot

K65048WW  Kensington MicroSaver® 2.0 Twin Keyed Lock - Keyed

K65099EUM  Kensington MicroSaver® 2.0 Twin Keyed Lock (25 Pack) - Master Keyed FT

K64435WW  Kensington ClickSafe® 2.0 Lock - Keyed

K64436EUM  Kensington ClickSafe® 2.0 Keyed Laptop Lock (25 Pack) - Master Keyed FT

K64678WW  Kensington ClickSafe® Combination Laptop Lock - Master Coded

K64697EU  Kensington ClickSafe® Combination Laptop Lock

K64698EU  Kensington ClickSafe® Portable Combination Laptop Lock

K83049US  Kensington ClickSafe® Anchor T-bar

K64424WW  Kensington Desktop Peripheral Kit MicroSaver 2.0

K64425EUM  Kensington Desktop and Peripherals Locking Kit MicroSaver® 2.0 (25 Pack) - Master Keyed FT

K64425EUS  Kensington Desktop and Peripherals Locking Kit MicroSaver 2.0 (25 Pack) - Single Keyed FT

K64643WW  Kensington K Slot Eyelet 5 Pack

My air purifier won't turn on.

Check that the power cord is connected securely to both the wall outlet and the air purifier. Check if there is a power outage in the outlet by trying a nearby light or device, or by trying a working device in the same outlet. Check that the filters and filter covers are fitted properly into the filter chamber.

Do Performance Series Air Purifiers come with a filter included?

Yes, at purchase, Z-6000 and Z-7000 Air Purifiers include 1 set of dual-sided combination filters for each side of the air purifier. Optional choice of either the H13 HEPA filter or E12 EPA filter is available.

How often do I need to replace the filters in the Performance Series Air Purifiers?

The air purifier's replacement indicators will notify you when it is time to replace the dual-sided combination filters.  Plan on replacing the filters every 12 months.

What are the carbon filters made out of on the Performance Series Air Purifiers?

The carbon filters utilize extruded activated carbon (EAC) pellets derived from coconut shells.
Arranged in a honeycomb cell pattern, the carbon layer has been designed to capture VOCs.

 

Do the Performance Series Air Purifiers contain "True HEPA" filters?

Yes, the Performance Series Air Purifiers contain either an “E12 EPA" filter, capable of capturing 99.97% of particles at 0.3 microns or the H13 captures a minimum of 99.95% of particulate matter between 0.1 and 0.2 microns. Both filters are EN1822 tested to the EU standard.

How do I reset the Filter Reset button so it's no longer red?

To reset the Filter Reset indicator, hold the Filter Reset button for 3 seconds.  Once you hear the chime, the Carbon and HEPA lights will turn off and the Filter Reset button will return to white.

Can I replace the filters on the Performance Series Air Purifiers before the indicator light turns red?

Yes, you can change the filter before the purifier tells you they need to be replaced.  If you replace the filters early, hold the Filter Reset button for 10 seconds until you hear a chime.  This lets the purifier know that you replaced the filter early and will proactively reset the filter indicators.

How do I clean the pre-filter and how often?

The pre-filter captures larger particles and preserves the efficiency of the other filters, so we recommend that you visually inspect the prefilters every month and wash as needed.

What does the SensorPod™ do?

The SensorPod™ provides real-time room air quality monitoring and automatically adjusts the fan speed of the paired air purifier based the concentration of pollutants detected.
The SensorPod™ evaluates the condition of the air by measuring the concentration of airborne particulate matter (0.3-10µm in size) and volatile organic compounds (VOCs).

What air pollutants can SensorPod™ sense?

The SensorPod™ evaluates the condition of the air by measuring the concentration of airborne particulate matter (0.3-10µm in size) and volatile organic compounds (VOCs).

Do I need to use the SensorPod?

Both the Z-6000 and Z-7000 can be used without the SensorPod™ but will only operate in Manual Mode and not display an AQI reading if the SensorPod™ is not connected.  If you'd like to run the purifier in Auto Mode, you will need to use the SensorPod™.

How far away can I set up the SensorPod from the Performance Series Air Purifier?

Up to 15m. For optimal results, place the SensorPod™ on a tabletop or counter across the room, but within line of sight of the air purifier.

Where do I place the SensorPod?

Anywhere you want to measure the air quality within the room.  For optimal results, place the SensorPod™ up to 15m away from the air purifier on a counter or table, within line of sight of the purifier.  In Auto Mode, the purifier will work to distribute clean air until the SensorPod™ reads an acceptable level of air quality.

What do I do if the SensorPod is not connecting to the air purifier?

Make sure the SensorPod™ and the air purifier are in the same room and try to move the SensorPod™ closer to the air purifier.

Will multiple SensorPods in a building or home interfere with each other?

TruSens Air Purifiers are factory paired with SensorPod™ and designed to not interfere with one another.

How do I know if the SensorPod has lost connection?

If the communication between the SensorPod™ and the air purifier is interrupted, you will notice that the radio signal on the air purifier blinks.

Can I pair the SensorPod™ and the air purifier if I am not getting them to connect?

Yes, in the rare occasion that the air purifier and SensorPod™ are not able to connect you can override the factory pairing and pair them again. Unplug any other SensorPod™ and air purifiers you own and follow the pairing instructions found in the Z-6000/Z-7000 owner's manual.

What does the TRU-BEAM UV-C Light do?

The TRU-BEAM™ UV-C LED system provides exceptional coverage of the HEPA/EPA filter using an engineered array of custom-designed optical reflectors and UV-C LEDs, to inactivate bacteria and viruses trapped in the filter. The TRU-BEAM™ UV-C LED light is designed to last the entire life of the product, no replacement is required, saving time and money.

Does the UV-C light contain mercury?

The UV-C LEDs do not contain mercury.

Does the air purifier contain mercury?

The air purifier does not contain mercury.

Do the UV LEDs emit ozone?

The Performance Series Air Purifiers feature UV-C LEDs that emit light 275 nanometers.  Light at this wavelength is not capable of creating ozone.

Are the Performance Series Air Purifiers EN1822certified?

Yes, all filters are EN1822 certifier. At purchase, Z-6000 and Z-7000 Air Purifiers include 1 set of dual-sided combination filters for each side of the air purifier. Optional choice of either the H13 HEPA filter or E12 EPA filter is available.

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