Maintenance Contracts

We offer three levels of service. Contact us to discuss your needs.

0800 279 5102


Unlimited coverage*
For parts, labour and travel expenses

Yes Yes Yes

Response time**
Time it takes for a service expert to be at your doorstep

Next working day 2 working days 3 working days
Annual health check visit
A scheduled maintenance visit where equipment is cleaned, lubricated and calibrated
Yes Yes Yes

Help desk phone support
Quick, step-by-step answers when you have questions

Yes Yes Yes

* Excludes repairs due to neglect or misuse
** Working days

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Services we offer

  • Dedicated after sales support for ACCO business machines. Including Shredders, Laminators, Binders, Punches, Trimmers & Air Purifiers under the Rexel, Leitz and GBC brands
  • Assistance with warranty issues, directly from the manufacturer. No need for reseller or retailers to be involved in the process
  • FREE warranty repairs on larger machines, undertaken by dedicated nationwide team of engineers. Repairs outside of warranty available at competitive prices (Excluding Northern Ireland)
  • Service and maintenance of non-ACCO branded machines available on request. Contact us for further information
  • Maintenance contracts available with three levels of coverage to suit your needs and budget


Protect your investment with ACCO Care


With next working day response times* ACCO Care aims to have your machine(s) back up and running as quickly as possible


ACCO Care gives you the peace of mind that comes with working with a global leader in the office/home office solutions market


With over 100 years combined experience working with our machines, the ACCO Care team knows everything about how to get you back up and running as smoothly and quickly as possible

Qualifying Leitz Products

   Leitz Auto Feed Shredder 600 P5



Name   Model no.
Leitz IQ Autofeed Office 300 P4   80151000
Leitz IQ Autofeed Office 300 P5   80161000
Leitz IQ Autofeed Office 600 P4   80171000
Leitz IQ Autofeed Office 600 P5   80181000

Don't see you product on the list? Contact our customer service team.



0800 279 5102

9:00 - 16:00 Monday to Friday


*Service packages available only in England, Scotland and Wales. Click here for a full list of terms and conditions.